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The dirty little secret about digitally transforming operations

A new technology is often sold as panacea to all problems in the business. But technology is only as good as the people who work with it. For example, lean manufacturing has little chance of success if people do not understand the concept behind it and act accordingly. To enable a successful transformation through technology, it must first be determined where the technology is best to be implemented. Especially with various different potential fields of application, it is important to focus on one application before the technology becomes more widely used.

Also helpful is a "translator" between IT and other employees. Possible communication obstacles can be cleared faster. In general, it is important to be aware that a new technology can cause problems, worries and doubts among employees. If these concerns are addressed, ideally before the technology is implemented, the transformation through tehchnology should become a smooth ride A new technology is often sold as panacea to all problems in the business. But technology is only as good as the people who work with it.