How politicians can profit from agile working
Let's be honest for a moment: Having to deal with governmental authority is often painful. Especially in Germany, it may take a few months before you hold the documents you need in your hands. In a world, in which we are used to having everything at the tip of our hands instantly, this is especially frustrating. The solution: Agile ways of working and digitization.
Agile working is the new trend in the corporate world. It is also relevant for governmental administration. It gives administrations the opportunity to work faster, goal-oriented and more cost-efficient. But especially in the highly hierarchical public sector, the implementation of agile ways of working is difficult. Low degrees of freedom, rigid job descriptions and remuneration models make it difficult for governmental authorities to change.
Governments must always keep an interest group in view: the voters. And in this case, voters do not fear the change but anticipate it. They expect faster service, empowerment and the ability to provide feedback from anywhere in the world. The sooner governments recognize this need, the sooner opportunities that come with agile working can unfold.